J

Jason Miley

4 years ago

We had been talking for a few months about trading...

We had been talking for a few months about trading in both our vehicles towards an SUV. We had an older truck that we had just put a bunch of money in too, that we barely drove, and a small car that our 3 kids were tired of squeezing in too. We found a Chevy Equinox at Andy Mohr that we were interested in, the right mileage and price. When I sent an email of interest they called and answered my questions. The next day we decided to go see it. It was a drive, but they were awesome in answering the phone and responding when I needed it. They assured me the vehicle would be there from the time I called to when we got there. Once we arrived Jorge Guaman, the salesman was right there and pretty much had the vehicle there, he was helpful and attentive the whole time he was helping us. On the test drive we realized it was the wrong Equinox, by the time we got back they knew it too and had actually found a different Equinox that was AWD and the same price that we could also test drive along with the one we originally went to see. They didnt know we wanted an AWD, so we were so excited. We ended up buying that one. We have a had it for over a month and are very happy with it. Andy Mohr has emailed a few times to see that we liked it and the service, and they also emailed to see how we were doing once the Covid19 started. This week in the mail I got a coupon for a free car wash, which I'm excited about, and it triggered me realizing that I never left a review. Another awesome thing is we were able trade our old truck in for 2,000.00 towards our new vehicle. The guy in finance, his name was Alex I think, was also very helpful and friendly. He got us out of his office quickly. We had never bought a vehicle from Andy Mohr before, but it was a good experience for us.

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