Mandia Gonzales Review of Concord Real Estate Services
Come to find out my apartment unit needed adjustme...
Come to find out my apartment unit needed adjustments to meet LA Safety codes. They attempted to make repairs to bring the property up to code (the only way I know this is because the City left a document taped to the front door of the building. Otherwise I would not have known why Concord wanted to enter my home to make "necessary repairs" in my apartment.) Basically, their communications with their renters is very poor. To top it off, I came home to a hole in the ceiling, a non-working fan, dirty palm and fingerprints on my wall, and dust and debris on my belongings with no note or follow-up as to when they would finish repairs or clean up after themselves. If I were to rent again, I would seriously reconsider renting from Concord. Simple explanations and consideration of their renters property would go a long way in improving their customer service.
UPDATE: After leaving this post they promptly repaired my home a swept up the debris. I've been informed that they will improve their communications with their residents in the future. We shall see.
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