A-C venray

A-C venray
The intake interview was promised that the building would be adapted to have the right facilities for the target group of people with non-congenital brain injury. When my wife came home after 8 months of rehab, I had to fully adjust my house to have the right facilities for her. The sidewalk had to be adjusted, the shower / toilet had to be adjusted. A stairlift was needed and brackets to support walking. All the above adjustments are not sufficient at SGL. The sidewalk is crooked, the doors are not automatic, 2 of the 3 toilets function but, because of this there are sometimes long lines in the toilet so that the clients sometimes do it in their pants. The beds are shared by the clients, when they change to rest in bed, the sheets are not changed. It has happened that the clients have forgotten in bed, but that SGL does provide feedback that the client has undertaken an activity while this is not the case. The asylum seekers have an even better accommodation than the clients. The communication from SGL is inadequate, emails and telephone agreements are not complied with. Bureau is active to resolve the complaints, but they do not respond to this either. Unfortunately, SGL employees cannot do anything about this because they have to work with the facilities they have. From a higher perspective, they find it more important to go home with a good salary if the employees and clients are facilitating it.
Unfortunately, there are no other care options in the area for people with non-congenital brain injuries, so that we cannot go anywhere else ....