Recieved pedicure services.

Recieved pedicure services.
First off My seat would not lock making it uncomfortable for my legs and lower back. My technician said sorry and continued working. There were other open seats.
I had shellac on my toes which my technician took 40 mins to remove with a hand file. Which hurt. Followed by a quick lower leg massage, similar to that of any regular pedicure at any nail place, this was there "signature package" hot neck towel and lower leg massage.
I was with my 3 friends who were now waiting for my polish. So i requested no polish. At this point the tech then tells me it cost extra 5$ for the removal which was completed. i was unaware at the beginning of this additional charge.
So after i had incomplete service. No neck towel, massage was 2 mins each leg. Then My tech had to ask permisson to not finish the polish and not charge me the 5$ removal as i was unaware. This was agreeable but at check out it costed 70 - Thankfully i had a voucher makin it 50. I explained my reasons for unhappy unrelaxing service and was met with a very displeasing experience from many staff members. And when asked why didnt we get the towels i was met with an offer for a discount next time. I did not recieve what i paid for.I do not recommend this place to anyone its overly expensive and the ladies were VERY unprofessional and unacceptable. Youll find better treatment at any nail salon. This was a very unpleasant experience from a spa boasting relaxation.