C

Christian Dawson

4 years ago

The lady I got over the phone was absolutely rude....

The lady I got over the phone was absolutely rude. I was told to call to make an appointment because my thumb was broken and they needed to look at it to make a decision of it needed surgery. But the lady said to me, "well you can just come in to our urgent care Center and we'll decide of you're thumbs actually broken"...seriously? Renown specifically said that is is indeed broken and needs to be looked at and to call and make an appointment. What an absolute lazy scheduler. WILL be taking my business elsewhere.

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