y Figueroa

Review of David's World Cycle / Trek Sto...

I bought 2 bicycles for this store.

I bought 2 bicycles for this store.
-I took one the bikes to have one of the spokes replaced. The staff technician said that is was not cover under the warranty. Everything else was under warranty.
-the same day I took the other bike because for not reason the rear derailleur broke. The technician asked if had an accident but I didn t. He said again, the part was not cover under warranty. I asked how much would it cost to replace the parts and decided to wait and find another place because the total priced was too much. Decided to take both bikes to another shop and the technician told me that Trek technician assembled the bicycles incorrectly. This is why I had so many issues with the bikes. I asked the other shop to fix and check both bikes to make sure nothing everything else were properly installed. Of course he found other mistakes. The total priced to fix both bicycles was only one third of the price I would it ended up paying at trek. I glad I went to another place to fix my bikes. Better service, capable staff and very reasonable prices.
I would not recommend this store to anyone. Overprice service, and not customer oriented place.