One of the worst experience I've had in awhile. C...

One of the worst experience I've had in awhile. Confirmed an install date, and company calls well into the morning to tell me they are not coming that day. Needed to take off another day from work to sit at home and wait for them to come out, they provide NO timeframe, 8AM-4PM is what you get. After this, I asked if any discount or anything could be applied since it was now the 2nd time i had to take off work, and was told customer service would call me within 3 days to work something out. Just got off the phone with customer service and was told I was SOL and should have talked to the 1st person about getting a discount. The carpet was overpriced for what it was and customer service was a joke. Thanks Empire

Edit: despite the below comment, they did nothing to help. I replied to email with all requested info and heard absolutely nothing back. Don't believe the BS customer service comment below.