Susanne Brzezina

Review of Grande Rockies Resort

This hotel was alright, definitely nothing special...

This hotel was alright, definitely nothing special. When we got to our hotel room it was completely ice cold so we had to turn on the heat and wait for a bit . Secondly our sheets were dirty and when we informed the front desk they ensured that we will get new ones right away. So when we got back to our hotel and look at our sheets they were just flipped inside out , probably hoping that we didn t see the food stains and blood stains etc. It was pretty gross and ridiculous. Also during our stay the lights went out around 7pm and lasted for about 2.5 hours, so we were stuck in the hotel room in complete dark. They did take off 10% for that night , but we were still disappointed about the sheets and how dirty they were and that nothing was done.

I gave three stars because the indoor and outdoor hot tub was great. But beware there really aren t any change rooms just a bath room for each gender to change. We were shocked when we got there.