The medical care was great. They helped me through...

The medical care was great. They helped me through the issue that I was facing. What happened after my visit has enraged me for many months. The payment service that I was directed to use when I received my bill never answered their phone. I left messages at least 5 times and never received a call back to help me make payment arrangements. Now I am in collections and have to pay the agency a lot of interest on top of my bill to the hospital. I feel like this has been orchestrated to be a money maker for the hospital and the collection agency because a human being with the hospital never answered my calls.
Good for care. Terrible for people to actually make payments and cover their bill. This whole scenario is being referred to an attorney for a look.