Francis Wang

Review of Dell B.V. Singapore

DISHONEST MERCHANT - DELL SINGAPORE!

DISHONEST MERCHANT - DELL SINGAPORE!

I went to Funan wanting to purchase a notebook. The sales person said he can give me the specs I want for an agreed price, so I pass him my credit card for payment. And when he return my card and the invoice, it stated not the specs I wanted. So I clarified and he said miscommunications, and then took back my invoice and told me he had cancelled the order in his system, and also inform me that my credit card will not be charged.

One month later, when I received my credit card bill, I was charged by Dell and now I had to call the bank to dispute the charges. Total waste of my time and cannot believe that an international brand can practice such lousy processes.

Beware of what the sales person tells you and NEVER give them your credit card until they show you the invoice!