Shaherra Rolen

Review of Prima Atlanta

I have ordered from Prima for different things. Th...

I have ordered from Prima for different things. They were recommended by a friend. Only one order have I placed was correct. Ordered graduation cards and paid extra for envelopes...no envelopes. Ordered flyers and cut outs...not ready and had to catch a flight. Ordered stickers...not ready and had to catch a flight. Ordered Holiday cards...didn t print the correct quantity AND no envelopes. Their prices are decent but not worth the headache of having to constantly make sure everything is correct or even if I will get my order in time or the drive to pick up.

Every time an order is incorrect, I express my frustration and ask what can they do to ensure it s correct the next time. Still same results. Their customer service is good but it s a constant working from a deficit instead of being proactive. They have the opportunity to be great and really wish they would get it together.