Richard Martin

Review of Bubba Gump Shrimp Co.

If you lost my last post, that is par for the cour...

If you lost my last post, that is par for the course. Food was cold, nobody apologized.

You did loose my last post. This picture is of the cold food I sent the hostess, after I got my text for the 6 o'clock reservation they reminded me of... The problem is I had a 530 that got changed to a 500. The hostesses did a great job, but once we were sat it was down hill.
As a restaurant manager I did speak to two of the managers about coaching issues that may be addressed.
The "manager" that came to take my wife and my cold dinners was gone once he took the food. We waited for another 30 minutes to get our bill after he took the cold food with No apology!
I wanted to take my family here for my Birthday dinner, like my wife and I had some 12 years ago. WRONG!
Will not go back, Will not recommend. THEY have my information if they want to contact.