The new appraisal procedure is very straight forwa...

The new appraisal procedure is very straight forward and convenient. Their cars can be priced on the high side, but expected for being a carmax anyway. Staff can be hit or miss, you either get someone really helpful or not even get acknowledged. I ve sold two cars and bought one car here, never really a bad experience. The new computer set up and self-serve style showroom can be kinda confusing though.