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Courtney Cundall

4 years ago

DO NOT BUY FROM THEM, THERE ARE NO RETURNS. I boug...

DO NOT BUY FROM THEM, THERE ARE NO RETURNS. I bought the Palette 2S Pro and the CANVAS Hub S, only to find out that the CANVAS Hub S is not compatible with Ultimaker printers (even though it's advertised that they are). When I asked to return the product because it did not work with my system, they refused and told me to jerry-rig the system with a raspberry pi and a third-party software. Then they told me I should have paid attention to the fine print on their 'compatibility' page. Now I'm stuck with a $140 paper weight. BUYER BEWARE, DO NOT SUPPORT THIS COMPANY.

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