Helen Flanagan-Sullivan

Review of MedExpress Urgent Care

Do not use this facility unless you are paying cas...

Do not use this facility unless you are paying cash at the time of service. They will not bill insurance, do not send out statements and then send you to the collection agency. This has happened on 2 occasions with me. I not only gave them my insurance card but also gave them my credit card to bill any co-pay requirements. They just sent a visit from 11/21/14 to collection for $293.00 and todays date is 08/11/2015. I have never received any written correspondence nor a telephone call prior to yesterdays mail notice from a collection agency. When this happened the last time and I called there for help, I got passed from one person to the next and no one could answer as to why the billing was not done and why I had to pay a collection agency for work they did not do. Do not go here would be my advice.