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Noreen T

4 years ago

Service is unreliable!! My mother has severe infe...

Service is unreliable!! My mother has severe infection that needs daily wound care and physical therapy. Have had no problems with the physical therapists, they call and schedule appointments, arrive on time, etc. Total opposite with the much needed daily wound care, from day one have had to call to remind them to come, to be given excuses as to why they are late. The one day I don't call, they don't show up at all. Yet physical therapists coming to same house, using same phone #'s have no problem!!! Not at all happy with the service so far....and it has been one week into a 4 week referral.

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