R

Robert Taylor

3 years ago

The charge nurse was fantastic in caring about the...

The charge nurse was fantastic in caring about the family that was arriving for a very difficult situation. Kudos she is top notch. Unfortunately when I went to seek help from the volunteers in the front to find out if there was a Chaplin that could be contacted, they looked at each other in dismay. The Chapel has no contact numbers and in a difficult time, it would have been nice to have that information available. Nursing staff hit and miss in reference to responding to pain, at one point the nurse was notified of the need for pain medication, it was over 2 hours later before he responded back. Once transferred to another facility the care was immediate and attentive to the needs of the patient.

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