I had a B-Day party for my 5 years old there and i...

I had a B-Day party for my 5 years old there and it was a disgrace. They did not provide what was agreed. They had provided only 16 juice boxes for 28 kids on a hot day, although I had specifically informed them in writing how many kids are coming. When I have asked the office for more drinks the answer was "there aren't any more". When I complained to the manager, who was in the office after the party, he said: "You could get drinks from the machine outside". There weren't plates for the pizza and no knife to cut the cake. The staff was unfriendly towards the kids. One of them was just standing near the pony ignoring kids requests to take a ride.
Stay away from that place!