Sarah Calkins

Review of Petersen Hotels

The place is nice have a great breakfast. Lauren w...

The place is nice have a great breakfast. Lauren was really nice. however my keys kept not working had to get them changed 4 times then the last time not even Lauren could get in. The master key did not work nor did thr code box they had at first. Was locked out of my room for 45 mins plus with all of my things in the room had plans that had to get partly missed because of the issue and it was the reason I had drove almost 5 hrs.no apology from management that had to be called to fix the situation