Sheri & Clinton Johnston

Review of David's World Cycle / Trek Sto...

I went into David's Cycle Tampa today and went to ...

I went into David's Cycle Tampa today and went to the service department to follow up on a previously discussed service request. I had gone in the week before for service on something else. When I came in today I was told that that they would not help me today even though I was told last week (in person) they could help me with a separate service request. The person I spoke was not there today. A guy with dark hair and a beard told me he spoke with me on the phone and claimed he was the one I spoke with even though I never called and have never seen him before. He basically called me a liar in front of other customers. This was a truly horrible experience and I will never be back. The service department needs to know what services the do or do not offer customers and act like professionals.