Desiree Ballard Review of Kendall Regional Medical Cente...
Check in was fast. They gv you tablets to speed up...
Check in was fast. They gv you tablets to speed up the process. Nurses were not on top of their game. 1st nurse who gv me the venous catheter was ok. Pleasant, but I ask if the tight sweater would be an issue & maybe I should take it off. She said no, I was right. Next, she told me to change in a bathroom, which wasn't in the best clean shape. I didn't know why I couldn't have changed in the room by scooting the curtain. The bathroom was tight and I had no help with my gown. Then, I go into the room to lay on the bed and the 2 nurses are no help what's so ever. I have a venous catheter, gown unbutton, a purse and a bag with my belongings and they are telling me where to place my things. Hello, a little help would be nice. There was a pregnant nurse which told me to place my things in the bottom of my bed but there was barely any space. Finally, my Anesthesiologist came and saw I was struggling so she lifted the bed 4 inches and placed my purse underneath the bed. She introduced herself and I was a bit more calm when she spoke with me. The pregos nurse went back to her cellphone, as if her job wasn't important. I have Anxiety and seeing how careless staff are, especially when I'm about to undergo a procedure were I will be asleep, doesn't help my condition. The doctor Marin was great & the Anasthesiologist was a savior to my Anxiety caused by these two careless nurses. If you can't help a patient, find another career!!!
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