I am so happy to have found Rescue Tronics and Jon...

I am so happy to have found Rescue Tronics and Jonathon! I was sitting in the parking lot of a Big Box store, feeling very frustrated after talking to their tech support department. A local Facebook group recommended Rescue Tronics, so I thought I would give it a try. I called and was thrilled with the quick courteous response. I was offered the service that I needed at a price that made sense. I left the parking lot and headed on over. I have to say, Jonathon is great! He gave our laptop a quick once over and we agreed on a plan of action. If step one wasn't successful, they wouldn't proceed and I wouldn't be charged extra. They have stayed in touch with me each step of the way. I feel confident that they are fixing the computer issues and have asked them to upgrade the RAM for better performance. I'm absolutely thrilled that we will have a better performing laptop and I didn't have to buy a new machine. We will be using Rescue Tronics for all of our electronic needs from now on. I can't recommend them enough! Thank you Jonathon!