4 years ago

This was a comfortable hotel to stay at, but I was...

This was a comfortable hotel to stay at, but I was really underwelmed with every aspect of my stay. Our room wasn't any nicer than one at a budget hotel would have been, and in fact things like having a tear in the arm of our pull out couch and the call button on our in room phone being broken were below the standards I would have expected even at one of them. Then to be expected to pay for amenities that would be included at a "cheaper hotel", such as breakfast, on top of the higher price felt like a bit of an insult. I know some of these things are standard in the industry, but I either expect to be wowed by my experience, or I want to pay budget pricing for a budget experience.

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