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Glenn Bowlsby

3 years ago

I called on two occasion. Both times asking for th...

I called on two occasion. Both times asking for the debt be validated. I had already contacted Comcast who confirmed the fees were waived. And that they didn't know why it was in collections. This company calls after 9pm, refuses to do a debt validation which is a legal right you have, and will hang up on you when you ask a questions. They are rude. They give debt collectors a bad name. Everyone should stay away from this company. Do not let them bully you. They will call you from VoIP and cell phones, but deny they do. They will never call you from an 800 number, nor will they leave a voice mail.

5/1/2018 Update: Right now the BBB is assisting me with this issue. I gave them the person I talked to at Comcast. Southwest credit systems supposedly did verify the debt yet Comcast said it is not in collections. These people are a scam. If you do have something in debt and these people called I recommend getting help as all they do is break the law.

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