I recently engaged with a digital agency through t...

I recently engaged with a digital agency through their website. Although the company showcased an impressive portfolio, the actual experience fell short of expectations. Communication was inconsistent, and there were delays in delivering the promised services. While the work quality was satisfactory, it didn't quite match the standards portrayed on their website. Additionally, the pricing seemed on the higher end compared to the value provided. The customer service lacked attentiveness, with responses often taking longer than anticipated. Overall, the experience was average, with room for improvement in terms of transparency, reliability, and customer engagement.