Great ED for what it is.

Great ED for what it is.
WAIT TIMES: You have to understand they basically see the most # of patients in the GTA, and that the population has outgrown the facility, hence the opening of the new hospital soon. For that reason I can't complain about wait times because I'm aware of this, as everyone should be before they complain. THIS IS A HOSPITAL NOT A WALK IN CLINIC. Don't take up space for your cold that just appeared this morning.

STAFF: Drs, nurses, and receptionists in the ED are very nice as long as you are. They are human and deal with some pretty outrageous people so do what you can to be polite, I promise you they will only treat you the same way. Many of them are also highly educated in their field and some specific niches. A quick google search of their names will show you that. The reassessment/discharge process can be confusing, I had a question for the Dr but it took a while to get a hold of him.

My only negative would be that they don't treat chronic disease too well. My father had really bad shoulder pain to the point where he could not sleep or move, that kept getting worse everyday. After having his family Dr. not do anything, he went to the ED. They told him to do Physio and sent him home. Eventually after going to the family Dr. for 6 months, he finally wrote him an MRI, turns out he had 2 tears and some cysts in his shoulder. The ED should have sent him for an MRI.

OVERALL: Great facility, with really good ED staff, has seen so many improvements in the past 5 years, and hoping to see more.