The briefing on arrival had taken just 5 minutes. ...

The briefing on arrival had taken just 5 minutes. No explanation of the system, no flyer with information where what is, or how something works ... everything only on your own request.

I can't understand the positive reviews with the food and service here. For dinner you have to constantly fight for a table. Plates are not cleared as quickly as in other hotels we know, because there is simply a lack of staff. There is constant scramble for food. At lunchtime there is sometimes so much jostling that we haven't gone there. Every morning we had thoughts about how we would survive dinner. The food itself is okay, but don't have a chance with the family ..... there is always about 7 minutes missing to get food.

The rooms are okay, as well as the staff. Cleanliness is so-so ... we are used to better things.

The selection of activities is typically Robinson Club very good.

On the whole, there are much better hotels like this for a lot less money. We won't be vacationing here anymore.