My mom was just put in this facility for rehab and...

My mom was just put in this facility for rehab and dialysis and the 1st night of Dialysis she had fallen and was left to wait for transport for over and hour after her Dialysis and she informed the staff she had to have a bm and No one took her to the bathroom and she went on herself .No nurse attended to her care a that time for her needs this is a shame and i made a formal complaint for this not a good feeling to have your mom in a rehab facility with care that is half ass!!