I was able to make an appointment at JM Lexus very...

I was able to make an appointment at JM Lexus very easily online. When I arrived for my appointment I was taken right away and assigned a consultant. Casey was terrific. He told me my car would be ready in approximately an hour and a half. I only took about 45 minutes. I then had some technical questions about my car and Donny the technical maven sat with my wife and me for about 15 minutes to help explain several issues we were having understanding how things worked in the car. All in all a great experience at the dealership.