How do I give zero stars? Total scam and rip off!...

How do I give zero stars? Total scam and rip off! All he wants is to collect the $85 service call and NOT even attempt to fix your problem.

I have a front load washer. It was banging around like it s off balance all the time. I called and described the problem. I was told it would be an $85 service call but the $85 would go towards the repair. As soon as Gary gets to my house he says since it s a front load washer it s probably not worth fixing. He opens the top and looks inside and closes it back up. Didn t check anything out. Just said the bearings are shot and the shocks are bad. Told me it would cost $600 to fix. Not happy to hear that I figure it s less than replacing it so I said OK fix it . Then he says he refuses to do the repair because it s just too much work to fix front loaders and not worth his time.
IF HE KNEW HE WASN T GOING TO DO THE WORK THEN HE SHOULDN T HAVE COME OUT AT ALL!!! He charged me $85 for the service call and left. Spent no more than 20-30 min from the time he arrived to the time he left!!!

Now here s the best part! I ended up going on YouTube and figured out how to take it apart. It wasn t the bearing or the shocks. There s a cement weight on top and bottom around the front of the tub. The bottom weight was loose and hanging off on one side. I secured it back on the tub and it works like new. Took me no more than an hour start to finish including finding the video.

Attached is a pic of the invoice he gave me. This was in July 2018 and now its January 2019 and the washer still works great no thanks to Gary!