Julie Meidinger

Review of Rockvam Boat Yards, Inc.

I have never in my life dealt with a place that is...

I have never in my life dealt with a place that is so rude and unprofessional. There are so many places to store a boat, do not use ROCKVAM. We bought a boat that was stored at Rockvam, I called to find out what the procedure was and spoke to the rudest woman ever, SHE HUNG UP ON ME TWICE AND DEMANDED 100 DOLLARS LIKE 20 TIMES IN OUR CONVERSATION! We own the boat and have the title, they said the contract was not with us and we owe them 100 cash to change the name and have us pick it up. They said bring the title and cash and we could pick our boat with a 2 day notice. So today I called to have a Saturday pickup (they do not do Saturday pickups), they said they only had one time next week if not it could go into May and I would have to pay 49.99 as they have no appts. to get boat out. They also said I needed a letter stating we bought the boat, even though they were called by owner and we have title. When I spoke with owner of Rockvam today, he said he would hold my boat ransom until June, or I might never get my boat! This is how this place operates. What a joke! DO NOT USE THESE PEOPLE!