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This is unprofessional company ever, at the beginn...

This is unprofessional company ever, at the beginning I was attended by Miguel Cruz, I provided him all me financial info, he ran my credit and submitted everthing for revision , after all he said that the loan "is approved" and is time to get the appraisal, I asked him many times if everything is correct, because I don not want to waste my money for the appraisal, he said YES you are approved and I do not have to worry about it, the closing will be aprox. 4 days after they receive the appraisal. Well, one week after they received it, nothing happened, never answered the phone, never responded the emails. Finally, 15 days later I was able to contact Miguel, he just said My apologize the underwriting analyzed your numbers in different way that we did it, and now your loan is DENIED , he did not was able to give a explanation, just you do not qualify and then I asked for the $475 that I paid, and he said: there is nothing that we can do .Be careful, this is not a serious company at all!!!!

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