AccorHotels - Grand Mercure Swanston and Mercure Welcome Hotels

AccorHotels - Grand Mercure Swanston and Mercure Welcome Hotels Reviews

3.8
C

Charmaine Bastin
Review of AccorHotels - Grand Mercure Sw...

4 years ago

The hotel was incredibly dirty and the floors look...

The hotel was incredibly dirty and the floors looked like they hadn't been vacuumed properly in years. The roof in our room had black dirt/dust. AC vents were thick with dust. We will never stay in a Mercure again from this experience. I've never experienced a hotel so dirty.

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