RAJPUT NARESHSING B

Review of The Wytefort, Kochi

The Hotel is very nice. However I cannot but to co...

The Hotel is very nice. However I cannot but to comment as under:
(1) The Reception people are not a bit courteous and cooperative. e.g. I requested them to give me a print out of my mail which I received it on my mobile cell phone. They fisrt informed me to send the mail to them and after reading they will give print out. Obviously no one can have Printer when he is travelling . I also shown them my preparedness to pay the cost thetefor. But the concerned person told that they have not received it. At the same time I recd. a mail from your Hotel that if I want to stay further, Hotel is ready to give me discount My question is when my mail is not recd. by the hotel,then how the promoting mail was sent to me? They had no reply.
(2) Such small small things may matter a lot and put both your Image and your Business in jeapordise.
Hotel Management is suggested to advise the concerned people to improve themselves.
With good wishes