We contacted John Moore for a furnace checkup beca...

We contacted John Moore for a furnace checkup because we had bought a house on which the previous owner did no A/C or furnace maintenance.

Technician Humphrey G. arrived timely; he showed his ID & introduced himself. He was personable & professional at the same time. Humphrey finished his check & confirmed that the furnace had not been checked since it was installed.

He showed us photos he'd taken that showed issues with the furnace. He gave us our options to amend the issues, and then made it all happen the same day.

We are very pleased with John Moore's customer service, and highly commend Humphrey G. for his part in the process.