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Had a pretty shoddy experience here, the positives...

Had a pretty shoddy experience here, the positives are the location as you're right by the main station to get you to/from the airport, and the rooms are an alright size.

We arrived late and I'd emailed ahead about this and received a pleasant response, but when we actually arrived the night staff were the total opposite. I don't speak German but figured basic English wouldn't be a huge problem for the staff however the guy at the desk decided to only speak German to me when it was apparent I wouldn't be able to understand. Thankfully my boyfriend speaks German so was able to communicate but considering the booking etc was under my name I found this all completely rude and definitely set the tone for the rest of the stay there.

It's a shame as I've stayed at Generator in Rome and it was really nice, but this was a really poor experience in comparison.

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