Unfortunately, this company is subpar in their abi...

Unfortunately, this company is subpar in their ability to handle situations in a timely and professional manner. Please avoid at any and all costs - it's not worth the trouble and hassle to get a hold of these people to assist you in any way. Their attitudes are appallingly barbaric, and would shame the woman who founded the company years ago.

First off, Victoria, a first-time property management employee, took two weeks to get back to me with preliminary information regarding a property I was interested in seeing. I finally managed to schedule a time to visit two properties (they were right next door to one another - about 50 ft between them), and took off of work early for a meeting which I had confirmed for 5:00PM.

As I turned into the property (at 4:55PM), Victoria called to confirm our 5:45PM appointment. Confused, I explained I was already there and waited for her to come out. By this time, my roommate had joined me to wait in the rain for Victoria. I glanced through my emails and saw that, yes indeed, we had been scheduled for 5:00PM.

Having not to slightest as to where their office was located, I called their home office to be placed on the phone with Heather, the assistant manager. When I explained the situation, she said she doesn't know how the times were mixed up, but promised to speak with Victoria when she returned to their office.

At 5:22PM, Victoria pulled into the parking lot. My roommate and I followed her to the first of the two town homes and waited and she struggled to enter the correct passcode into the lock. Finally, she turned around and said we would visit the second town home, while she tried to figure out what the code was to unlock the first property.

We entered the second property and looked around - pretty normal experience as far as viewing a property goes. When I began to ask questions, like "how often does maintenance come, and what do they take care of outdoors?", I was given a shrug and "I don't know".

Frustrated, my roommate and I continued looking around until we heard someone ringing the doorbell downstairs. Shortly after 5:45PM, another lady showed up to view the home. I was stunned by the sheer lack of organization and professional nature, but viewed the second home after Victoria finally received the correct code.

That, Dear Reader, was episode 1. Since then, my roommate and I have moved into the second home we viewed (the one with which Victoria had struggled in finding the code). It is infested with cockroaches, spiders, and other odd bugs, the front door doesn't close, there was mold in the master shower when we moved in... I could go on for days.

It's impossible to get a response from the management team, no matter with whom you speak. I have had a screaming argument with Dorothy, the general manager, who argued that her maintenance team could come into our home whenever they like, dismissing my personal/religious preferences of not having a strange man in my bedroom without someone being there.

I truly regret signing a lease with these uneducated, high-and-mighty hillbillies, and I urge whomever is reading this review to please think otherwise before signing any deal with this company.