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Sam Antoniadis

4 years ago

Despicable customer service. Tried to plan my wedd...

Despicable customer service. Tried to plan my wedding here and even made the trip out to Mykonos to see the hotel (and thankfully a few others). The sales Executive (Christiana) was completely unprofessional, didn't give us any time of day and sent us on our way to come up with an email discussion to talk details. Upon arriving home, we attempted to have an email conversation with the sales executive. This is where we experienced the most unprofessional mannerisms we've ever witnessed. After 6 weeks of back and forth emails, being ignored and told contradictory comments over and over again, we finally decided to pull the plug.

The scariest thing is that they asked us to sign a contract and give up a 6000 deposit and not be able to secure any venues or major wedding details. Absolutely terrible company policies/service.

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