This company needs to be reported to the better bu...

This company needs to be reported to the better business bureau! They are fraudulent. I paid my bill to my eye doctor who is the one who messed up my. I'll to begin with over 4 years ago!! My eye doctor has informed this company that the bill was paid and they refuse to take it off of my credit! I even called them with my eye doctor on the line and they refused to speak with my eye doctor while I was on the phone!!!