This was the most horrible experience for our fami...

This was the most horrible experience for our family. The Nurse Practitioner did not know what she was doing. Did not even examine our Father. I called to let Hospice know our Dad was dying taking his last breath and they said they were on their way. 20 minutes later they called to see how he was doing. I said how is he doing he died 20 minutes ago. They said it was a miscommunication. They pronounced him dead at 4:25 pm. He actually died at 3:50 pm. The social worker was a joke. The only people that knew what they were doing were the CNAs and the RN. Hopefully they learn from this. We were never contacted again.