Worst experience ever. Waited a whole month for my...

Worst experience ever. Waited a whole month for my item to show up. Half a dozen phone calls to the call center and now they have told me today my item is damaged and I will be needing a replacement from the store I order it from. Had to get a refund from store i order from and advise them to consider changing courier company as they have just last a customer thanks to Toll.