Would not recommend this company at all my iPhone ...

Would not recommend this company at all my iPhone was sent in for a repair through John Lewis warranty I had to send it to them twice and saying no fault found on diagnostics but am getting problems on the handset receiver speaker on phone calls but they are not allowed to make phone calls so how can they diagnose this as no fault !! Also have scratched my device in the process I sent it with screen protectors fronts and rear the 1st time when I got the item back there s a scratch on the screen not huge but not the point which wasn t there I reported it straight away as it s had a protector brand new from day one 22 days without my device and now I ve got to go apple as as my device has been sent back to me still with the damage as they are not taking fault for it so now I still have a faulty device and It s been damaged in the process I hate leaving bad reviews but I am so angry about this situation in future I will just wait for apple as I have never had this experience with them