I'd rate the products Nordstrom Rack carries in th...

I'd rate the products Nordstrom Rack carries in the 4-5 star range. I've rarely been disappointed. However, regarding online ordering- I have placed 3 orders over the last 4 months- two of which were cancelled 4 days after ordering due to inventory error. The product shows as available online but zero actually exist. Almost every clothing item I own was ordered online from various retailers (well over 200 pieces), and this issue has only ever occurred with Nordstrom Rack. It is safe to say their IMS (invent. mgmt. sys.) is subpar at best. Also, you will wait 10 days (on average) to receive your order. Operationally, NR feels like a poorly ran outfit on the way out. Search Google and you'll see some related articles.

So, for the second time in 2 weeks, I do not get the shoes I was expecting and my money is tied up for a week waiting to be refunded. Thank goodness for the other well-known shopping giant who offers many of the same products IN STOCK, and much quicker shipping.