Had an appt set, rep on phone confirmed it. She al...

Had an appt set, rep on phone confirmed it. She also told me that they would call to let me know when they would come so I could go about my day, never received a call. I called them to figure out what was going on was transfered to someone who told me they would be here after 6 no one ever showed. Told them we have a hot house with an 8 month old no sense of urgency. Just unprofessional