The diagnosis of an internally-broken catalytic co...

The diagnosis of an internally-broken catalytic converter was credible and quick, but I am disappointed with the effort to resolve the issue. The service coordinator was unable to acquire a replacement part for his crew to install, but he recommended a couple of mail-order parts websites that he said he would use to acquire and weld up the replacement himself if it were one of the competition vehicles he builds for fun. This suggestion was unhelpful. I would prefer the service crew do the same for me, or recommend a reputable exhaust system specialist who would do the work.