Quite a disappointment in regards of quality (give...

Quite a disappointment in regards of quality (given the price and 4 star category). The room (14 sqm?) is extremely tight with no space for movement at all, so much so that bed side tables are a joke (tiny!).

The washroom is VERY small, with poor access to bathtub and might involve you in some kind if accident due to tight space. Toilet's flush was half broken (doesn't stop and keeps flowing) and so is the shower (water leaking from tap and pipe when hand shower is used).

The room lights are inconvenient as the so called bed side master switch doesn't turn off all the room lights and you have to manually turn half of the room lights off!

The reception staff had no idea how to do billing and were so confused (for a very straightforward booking and cc payment) and took literally 30 mins to finally finish the checkout!
Additionally, during the checkin they tried to sell me breakfast additionally when it was already included in my booking!

Have stayed in 4 others 4 star category hotels in Basel and various other radissons around the world but never seen such a disappointment.

Radisson, if you're reading this- it was room 637