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Neima Gonsalves

3 years ago

First off I would like to say I feel that my wait ...

First off I would like to say I feel that my wait time was very quick to receive a voucher I think I was processed in a fast and timely manner. I no longer reside in Fresno ca any longer due to health concerns, and I gave my voucher up. Rest assured I feel that I was treated with dignity and respect. Staff was prompt thank u for giving me and my family a chance in ur program I appreciate it. Even now with me updating my info online I went threw a couple of bumps and I know the worker responding to my emails was getting frustrated, but she did her job and I am updated. Yes sometimes things are going to get hectic they do service over 30,000 families that s huge and sometimes workers might be under staff and over worked but still be a courteous as possible and they will work u accordingly sorry so many ppl feel as if they are rude I can only speak of my behalf they were super fast. And I live in Las vegas so that says a lot. Thank u again fha for all y all did for me and my family in my short stay I am grateful for me and my children s stay.

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