Stacy Lemons

Review of Fayetteville Otolaryngology

They have the rudest management and financial acco...

They have the rudest management and financial account personnel ever. My bank had an error with a check payment that was made and I ve spoken between Fay. Oto and my bank multiple times since the week before last trying to get everything straightened out. Fay. Oto originally said to send them the information from the bank which I did showing the payment was paid. That wasn t good enough so I was told to send a letter from BOA showing it was paid. Now, I get another rude phone call from Tammy telling me that now that letter is not good enough because their bank is still not showing payment was made. I must make payment by today or acquire additional fees on top of the $25 fee they say I owe. I just spoke with her on a Friday and made a entire balance payment because she said they d no longer accept checks from me. I told her I m waiting on the letter from the bank because they can t just email it to me, it must be sent regular mail. I have done everything they have asked and more but I m still getting harassed by Tammy who says it coming down from her supervisor. I m so frustrated at this point I will pay the amount and fees (even though it was a bank issue) whole my bank finishes correcting the issue. I will be writing everyone I can possibly write to about this situation because they know the circumstances and still continue to threaten me.