I know the nursing staff is busy and and only deal...

I know the nursing staff is busy and and only deal with family via telephone during these current restrictions. But when there is blaring beeping from alarms coming over the phone and the nurse does not move away from the source there is no possible clear communication. My 91 year old mother was laying in her feces for over 2 hours. I wanted to call attention to her need for help!!! Not sure if my message got thru to the nurse at 4West.