Sundance Resort is highly overrated. The scenery i...

Sundance Resort is highly overrated. The scenery is very beautiful but that will not compensate for poor accommodations. My sweetheart was injured by a collapsed deck chair. The other old deck chair had previouly been removed and replaced by a banquet hall folding chair. Both deck chairs should have been replaced because they were falling apart thereby preventing the injury. A suggest a safety check of all furniture to make sure they are functional and safe to use. Very basic advice that even Motel 6 understands.
We were at Sundance cabin 24 for four nights and got maid service one time. The advertising brags about twice a day service which is a lie.
We did enjoy the ski lift ride to the top of the mountain, the trail ride, and the spa service. The fly fishing trip was more false advertising. The ad shows a pristine environment and experience. Our guide takes us to a trailer park along the river to fish because he has a place to park next to his uncle's travel trailer. Low budget operation and poor fishing experience. Very disappointing and an insult to the image Mr. Redford is trying to project.
The food and service at the Owl bar was very good. The outside tables next to the creek were my favorite. The Tree Room was an overpriced disappointment. The service was good at first but got really bad as our food had to be sent back for proper preparation. The facility is beautiful but that will not compensate for overpriced, poor service. The food at the Owl bar was better.
The Sundance Resort is a beautiful place but not even close to the 5 star experience I was led to believe I would receive. I am willing to pay for a 5 star experience but Sundance Resort has to realize that they have competition that can live up to their advertising.